At the time, the installer said the scratches shouldn't be an issue at all for electrical output or for the long term durability of the system. However, our own research suggests otherwise. Fortunately, we've raised this to our solar company's attention, and they've been apologetic and (thankfully) willing to make it right.
The first step is to identify the broken solar panel. Once you have found the broken solar panel, you will need to remove it from the system. To do this, you will need to disconnect the power from the solar panel and then remove the screws that are holding it in place. Once the solar panel is removed, you can now proceed to the next step.
Cracked glass: Cracks in the glass of your solar panel can usually be repaired with a special UV-resistant sealant. Damaged wiring: If the wiring on your solar panel is damaged, you may be able to repair it yourself with some electrical tape. More extensive damage, such as large cracks or holes, will usually require the help of a professional.
The most common cause of a broken solar panel is cracked glass. If the glass on your solar panel is cracked, you will need to replace it. You can purchase a replacement solar panel online or at a local hardware store. Once you have replaced the broken solar panel, you can now proceed to the next step.
it just isn't acceptable. I really do not agree that the scratches can in any way affect the panel's durability. All MCS accredited panels are encapsulated in very thick glass and a scratch isn't going to make water go anywhere near the PV cells. I would suggest you ask for a replacement.
Solution: A patch-up job might work on a panel with minor damage. But swapping the damaged panel out is usually your best bet for top performance. Keeping up with inspections helps catch and fix these problems promptly. Solar panel systems need good wiring. Wires might get loose over time. This happens from shaking, weather, or a bad set-up.