Class 3 (types A and B) and Class 4 power grids are harsh power grid environments. The warranty service is the product assurance service provided within the product warranty scope to resolve lithium battery quality issues. The service includes help desk, remote troubleshooting, and lithium battery spare parts replacement.
Batteries from Lumen Industry is a well-known name in the industry with a history of over 40 years and setting standards. Their products come with a 5 years warranty. Extremely high purity, corrosion-resistant proprietary Spine alloy ensures longer life.
Faulty parts replacement: During the warranty period, if an individual failure is caused by the lithium battery quality problem of Party B, Party B is responsible for delivering qualified parts to the receiving place agreed by both parties within the committed service level agreement (SLA).
The product warranty starts from the date when the preliminary acceptance certificate is issued, the date when the product is put into commercial use, or the date when the product is put into operation on the network, whenever earlier. Scenario 2: Party B is responsible for product installation.
Includes a One-Year Limited Warranty. Improves and extends the functional life of a UPS battery and reduces excessive heat during work cycles by using a three-cycle charging process. Additional battery modules in BCT3L9N125 cabinets will increase runtimes. Keeps equipment running by eliminating downtime during UPS power maintenance.
Extended warranty can be provided within the service life and needs to be quoted. Subject to the feedback from the local spare parts contact person. Note: The SLA in the table is the standard warranty services. Warranty improvement services can be provided and quoted based on requirements of Party A.